We are minority and women owned entreprenuers committed to working with startups, hobbist, and DYIers who understand the need for smart digital marketing strategies and promotions designed for your unique small business. We're committed to providing:

• Quality gifts and blanks to marketers and imprinters, as well as custom imprints for small business promotional gifts, branding and giveaways at budget friendly prices and flexible quantities.

• Consultation and design of scaleable, data driven digitalmarketing strategies, tools and resources every small business need, in order to stay competitive in an   overcrowded mobile and social media driven marketplace.

• You can find more info on our services https://flipitpromos.com/services.php.

We will be continously updating our product offering. Our initial focus here is on the two most preferred promo items, drinkware and tshirts. We know that customizers are always on the look out for something new, for a full array of promotional products and gift ideas visit knspromo.com.

Check here to learn more about our consulting and design services   services

We're located in Chicago, Illinois with a warehouse in Bensenville near O'Hare Airport and schedule a local pickup. Please get in touch if you'd like to pick up locally.   warehouse

You can use our contact form or send us an email at: info@flipitpromos.com. You can also call us at (855)-567-7766.

If you are inquiring about an order placed with us, please be sure to reference your order number.

If you are interested in discussing how we can help you navigate your business approve You can also reply to your order confirmation email. We'll respond as quickly as we can to help you out! 

Blank orders can be ordered on this website. Blank stock items ordered received by 1:00 P.M. CST, may ship within 24-48 hours pending inventory, payment approval and packaging requirements.

Custom imprints have a production time of 7-10 business days pending stock availability, artwork proof approval and full payment. Additional time may be required for complex designs or multi-color logos.start here customorder form.

Payments are processed through Paypal,and major credit cards are accepted.

You can inquire about Digital Marketing Services contact us and be happy to discuss how we can help on your project.  

Orders within the United States shipped via UPS. We currently do not ship outside of the United States. Standard UPS Ground shipping time within the continental US is 5-7 business days. There is a flat rate shipping cost of $14.95 for standard shipping.

Blank stocked orders will ship within 24-48 hours. You will receive a target ship date on custom imprinted orders within 48-72 hours of order acceptance. Once your order ships, you will receive an email containing your tracking number. If for any reason you have not received your shipping confirmation email and your order date is past 3 business days, please let us know by emailing info@flipitpromos.com and we'll get back to you ASAP.   unanswered

If you did not receive your order or part of your order, please note that some orders may be sent out in multiple parts. Your packaging slip will show the items you should have received in the shipment. If you do not have everything that is on the slip the rest of your order will come separately.
If you do not receive all or part of your order and your confirmation email and packaging slip show all items, then please get in touch with our customer services team HERE. Make sure to let us know your order number and which items were missing.

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We try to keep returns as simple as possible. There is no return on custom imprinted items. Refunds can only be issued to your original payment method.
Shipping is non-refundable, except in cases where we have made a shipping error. We do not have an "exchange" process - simply return your item and place a new order for the alternate item. Blank items can be returned as long as they meet the following criteria:
• Returns must be in brand new condition, with original packaging and proof of purchase.
• Returns must be initiated within 30 days of the original order date.
• Customer is responsible for return shipping cost or it can be deducted from the refund amount.
• Please contact us at info@flipitpromos.com for return instructions and a return label.
• Please retain your proof of postage until you have received your refund, just in case your order is lost on its way back to us.

Once your return is received, we will send you an email to notify you that we have received your returned item and processed your refund. A credit will automatically be applied to your Paypal account or credit card. Please be patient.

We take the protection of our customer’s data very seriously, so you can trust we wouldn’t, and don’t, sell or distribute any of your personal data to untrusted third parties. We do, however, share relevant parts of your data with select third parties if they are processing data on your or our behalf --i.e. web service providers, Paypal, etc.